Privacy Policy

1. Information We Collect

Personal Information

When you use our services or contact us, we may collect the following information:

• Name and contact information (email address, phone number)
• Company or business information
• Billing and payment information
• Account credentials and preferences
• Communication history with our support team

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device information and operating system
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

Service Usage Data

When you use our platforms (Pixetrix, CarvinCloud, PartsGate, DinerStack), we collect:

• Usage statistics and performance metrics
• Feature usage and interaction data
• Error logs and debugging information
• Content and data you create within our platforms

2. How We Use Your Information

We use your information solely for the following purposes:

• Service Delivery: To provide and maintain our digital marketing and technology services
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To respond to your inquiries, send service updates, and provide technical support
• Service Improvement: To analyze usage patterns and improve our platforms and services
• Security: To protect against fraud, unauthorized access, and security threats
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We Do Not Sell Your Information

CarvinTech does not sell, rent, or trade your personal information to third parties under any circumstances.

Limited Sharing

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our services (hosting, payment processing, analytics) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government request
• Business Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes
• Business Transfer: In connection with a merger, acquisition, or sale of assets (with the same privacy protections)

4. Data Security

We implement comprehensive security measures to protect your information:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Secure hosting infrastructure with backup and recovery systems

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We continuously update our security practices to maintain the highest level of protection.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When you close your account or request deletion of your information, we will securely delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@carvintech.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

8. Third-Party Services

Our services may integrate with third-party platforms and services. These integrations are subject to the privacy policies of those third parties:

• Analytics services (Google Analytics, etc.)
• Payment processors (Stripe, PayPal, etc.)
• Cloud hosting providers
• Social media platforms (for marketing services)
• API integrations (car-part.com, Hollander Parts, etc.)

We carefully select third-party partners and require them to maintain appropriate privacy and security standards.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Providing notice within our services

Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: